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FREQUENTLY ASKED QUESTIONS

Q1

HOW DO WE BOOK THE SPACE?

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Click here, select your studio, date, timing and add to cart. Create a new account so you review all your bookings. Go to your cart, check out and follow the on screen instructions for payment and you are all set! 

 

A booking confirmation will be sent to your email.



 

Each booking requires $200 refundable deposit and $25 cleaning fee.

Q2

HOW DO WE PURCHASE CREDITS?

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Click here, select your credit package, add to cart, check out, register an account.

 

A confirmation will be sent to your email with the individual credit codes to be input at the voucher code field at the booking page.

Q3

HOW DOES YOUR PACKAGES WORK?

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Our credits come in 3 packages, depending on which you purchase you will get additional credits accordingly. We believe credits work best as they are very flexible:
 

1. You can use credits for either studio, depending on your required duration.

 

2. You can share credits with your follow content creator! Each credit will be sent to you in a form of voucher code, just remember to input them.

Q4

ANY SURCHARGES FOR DIFFERENT TIME SLOTS?

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No! We strongly believe inspiration comes at different timings for different individuals and we know how hard it is to schedule for a shoot. Therefore we do not charge any surcharges but the same hourly rate for all time slots. More savings for you!

Q5

IS YOUR STUDIO LOCATED WITH A LIFT LANDING?

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Yes, the building we are located in has both passenger and cargo lifts.

Q6

CAN I COME EARLY TO SETUP EQUIPMENT AND PROPS?

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Set up has to be done within your booking duration, please schedule your set up timing accordingly and book the correct duration.

Q7

CAN I CANCEL OR RESCHEDULE MY BOOKING?

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Please email us at studio@nplusc.co stating your booking details and we will advise from there.

Q8

WHAT HAPPENS IF WE OVERRUN?

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Kindly update your booking via the booking page if it is available. No surcharges!

Q9

ARE THERE ANY RESTROOMS?

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Yes, restrooms are located near the lift landing.

Q10

DO YOU PROVIDE ASSISTANCE FOR EQUIPMENT SETUP?

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Please email us at studio@nplusc.co and we will get back to you. Our day rates start from $200 depending on your requirements.

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