FREQUENTLY ASKED QUESTIONS

Q1

HOW DO WE BOOK THE SPACE?

Click here, select your studio, date, timing and add to cart. Create a new account so you review all your bookings. Go to your cart, check out and follow the on screen instructions for payment and you are all set! 

 

A booking confirmation will be sent to your email.



 

Each booking requires $200 refundable deposit and $25 cleaning fee.

Q2

HOW DO WE PURCHASE CREDITS?

Click here, select your credit package, add to cart, check out, register an account.

 

A confirmation will be sent to your email with the individual credit codes to be input at the voucher code field at the booking page.

Q3

HOW DOES YOUR PACKAGES WORK?

Our credits come in 3 packages, depending on which you purchase you will get additional credits accordingly. We believe credits work best as they are very flexible:
 

1. You can use credits for either studio, depending on your required duration.

 

2. You can share credits with your follow content creator! Each credit will be sent to you in a form of voucher code, just remember to input them.

Q4

ANY SURCHARGES FOR DIFFERENT TIME SLOTS?

No! We strongly believe inspiration comes at different timings for different individuals and we know how hard it is to schedule for a shoot. Therefore we do not charge any surcharges but the same hourly rate for all time slots. More savings for you!

Q5

IS YOUR STUDIO LOCATED WITH A LIFT LANDING?

Yes, the building we are located in has both passenger and cargo lifts.

Q6

CAN I COME EARLY TO SETUP EQUIPMENT AND PROPS?

Set up has to be done within your booking duration, please schedule your set up timing accordingly and book the correct duration.

Q7

CAN I CANCEL OR RESCHEDULE MY BOOKING?

Please email us at studio@nplusc.co stating your booking details and we will advise from there.

Q8

WHAT HAPPENS IF WE OVERRUN?

Kindly update your booking via the booking page if it is available. No surcharges!

Q9

ARE THERE ANY RESTROOMS?

Yes, restrooms are located near the lift landing.

Q10

DO YOU PROVIDE ASSISTANCE FOR EQUIPMENT SETUP?

Please email us at studio@nplusc.co and we will get back to you. Our day rates start from $200 depending on your requirements.